Instructions to disable Google Authenticator

Once you click "Submit" button, a temporary link (valid for 24 hours) will be sent to your registered contact email address.

  1. When you click on this link, it will disable Google Authentication for your account, and take you to the login page.
  2. Enter you EPRIVO ID and Password. On the next page, you will be asked to enter your phone number to complete the login process.
  3. If you get locked out, you may then re-enable Google 2-factor authentication from your account page.

Note: No action will be taken unless you click on the link that will be sent to your contact email address.

Resend Verification Email