EPRIVO uses several methods to help users. First, one can see from the EPRIVO preamble if the sender has in the past sent or received an email from this recipient and at what times. All this information helps the recipient to see if the email comes from a trusted sender.

Nevertheless, no EPRIVO email shall be open unless the extension in the attachment is .eprivo.

Also, EPRIVO never sends requests for private information such as PINs or passwords.

When uncertain, one can always view emails from the EPRIVO Privacy Manager instead of the regular email app.