EPRIVO uses several methods to help users. Private emails read in the EPRIVO app are always verified for authenticity. One can also see from the EPRIVO preamble if the sender has in the past sent or received an email from this recipient and at what times. All this information helps the recipient to see if the email comes from a trusted sender.

Nevertheless, in 3-rd partly email clients no EPRIVO email attachment shall be clicked on unless the extension in the attachment is .eprivo. When uncertain, always view emails from the EPRIVO private email app instead of the 3-rd party email app.

EPRIVO never sends requests for private information such as PINs or passwords.