Updated: Dec 18th, 2020

At BlueRISC and our brand EPRIVO, we view the protection of your privacy as important as our own. EPRIVO-related sign-up information is only stored if necessary, for authentication, managing subscriptions or services. BlueRISC does not store EPRIVO emails. Privacy management is our primary focus including enabling privacy for your digital content and emails through encryption and other security techniques.
BlueRISC and EPRIVO software can only be accessed from the intended sources and cannot be distributed or modified under any circumstance. BlueRISC technology and products may be protected by one or more US and/or international patents or patents pending. Unauthorized use is expressly prohibited by law, and may result in civil and criminal penalties. The permission granted to you herein shall terminate if you breach any of these terms and conditions.

The Website, Content and Services, together with all tools, software, technology, content, evaluations, materials and information accessed through the Website or Services are provided to you on an “as is”, “where is” and “as available” basis, without representation or warranty of any kind, either express or implied, and BlueRISC expressly disclaims any implied warranties of non-infringement, merchantability or fitness for a particular purpose. All purchases made on the website or though in-app purchases are final, and no refunds will be issued. If you are dissatisfied with the Website, Content or Services, your sole remedy is to discontinue use of the Website, Content or Services.

PRIVACY
GDPR DATA PROTECTION COMPLIANCE – European Customers
EPRIVO SERVICE is GDPR compliant.

We only collect data from visitors who complete forms to request more detailed information or by direct contact from BlueRISC, EPRIVO software or EPRIVO subscription or voluntarily enter in comments on EPRIVO sites. EPRIVO SERVICE is not supported by any advertisement revenue. All privacy features of EPRIVO are opt-in.

Personal information during sign up:
EPRIVO-related sign-up information is only stored where necessary for authentication and managing subscriptions and services. This includes your EPRIVO ID (email address), name and estimated country. Information is stored encrypted with Amazon AWSTM cloud services.

Personal information collected through the use of EPRIVO SERVICE:
EPRIVO maintains a list of devices where the EPRIVO software is being used with your EPRIVO ID for your account security. This includes device names, operating system information and unique device identifiers. This information is displayed on your account page so that you can revoke access for devices that are lost/compromised.

Billing details for subscription purchased on the EPRIVO website are stored, encrypted-at-rest, for managing subscription, and can be edited by you anytime. For in-app purchases on Apple/Google platforms done through the EPRIVO app, the purchase receipt is stored, encrypted-at-rest, for verification and to enable features based on the subscription type.

Carrier email passwords you may enter when starting any of the EPRIVO software are neither sent nor stored by the EPRIVO servers but remain in your device and stored securely. EPRIVO private email message content that you send/receive using EPRIVO software are neither stored nor accessible by the EPRIVO servers.

Anonymous information collected through the use of EPRIVO services and software:
Any collection of analytics and crash or bug reports on EPRIVO or BlueRISC web pages and software is anonymous and based on third-party services such as Google/Firebase AnalyticsTM/Crashlytics and Microsoft App Center. It may only contain information about software versions, geographic region, device type, internal working of software, and operating system used and are processed by third-party data processors such as Google Firebase and Microsoft App Center.

DATA RETENTION
Any information may be held to provide EPRIVO SERVICE to you or as long as it is required to address any concern you may have had when information was submitted to us. You can request to delete an account, and the account will be deleted unless legal requirements would require retaining it.

HOW WE USE PERSONAL DATA
Your EPRIVO ID and/or contact email address is used by EPRIVO to send login/account update security notifications, password reset and subscription expiration/renewal order confirmations.

LAW ENFORCEMENT
We reserve the right to disclose your information at our discretion in order to: (a) comply with relevant laws and regulations or to respond to subpoenas, warrants; (b) defend our rights and ensure the security of EPRIVO SERVICE and our customers.

GOVERNING LAW
This Policy shall be governed by the laws of the State of Delaware, or Massachusetts, U.S.A. Those who choose to access the EPRIVO SERVICE outside the United States are responsible for compliance with local laws and regulations.

You are encouraged to periodically review the Terms of Use posted on the Website.

If you have any questions please feel free to contact us via the EPRIVO contact form or email us at support@bluerisc.com.